Everything you always wanted to know about candles, but were afraid to ask.

Processing Times in June…and a Discount!

It’s that time of year again…graduations, showers and weddings abound!  We’re seeing an increase in floating candle and favor orders right now and wanted to give you all a heads up so you can plan ahead if you need candles (favors or otherwise) in June.

From June 15-21 (Mon. through Sunday) we won’t be processing any orders.  You can still order, of course, but any orders that come in  during that time will enter the processing stage on Monday, June 22.

This will also affect large favor orders that come in between June12-14 because there’s a chance they won’t be completed before our closing; they won’t ship until the week of June 22 at a minimum.

If you think you’ll be needing favors or candles for parties during this time period, it’s best to order early so we can get them out to you in time.  If you have any concerns about whether they’ll arrive in time, feel free to email us and ask before you place your order.

In the meantime, we are still offering a 10% discount (for everything but favor orders) with the code spring — just enter it into the vouchers box of the shopping cart and hit ‘recalculate’.  We’ve had this discount up for a while but with the economy the way it has been, we just figured a straightforward discount is probably more appreciated than a discount on a specific type of candle.

We hope everyone has a wonderful  summer!

2008 Holiday Delivery Schedule & Closing

We like to give advance notice of our holiday schedule. Since we hand-make every candle after it’s ordered, and this is by far the busiest time of the year for us, our processing time does get longer as the holidays draw near.

In addition, the only time of year that we close shop is during Christmas. This gives us a chance to spend time with our family, who otherwise see very little of us at this time of year! :)

Here’s our full holiday schedule, including ordering deadlines and holiday closing dates:

If you would like your items to arrive by Dec. 23, please order by midnight CST on Wednesday, Dec. 10. This ensures enough time for processing and a one-week delivery period, which should be enough time to receive your order by Dec. 23.

Orders placed from Dec. 11 - Dec. 14 will be accepted and shipped but, depending on order size and ship-to location, may not arrive by Christmas.

Orders will also be accepted while we are closed (Dec. 15-Jan. 1) but will not begin processing until we reopen on Jan. 2. Your credit card will not be charged until we begin processing your order.

All orders placed while we’re closed in December will receive a free votive (for new and repeat customers) and a discount code good for 10% off a future order!

Holiday Closings

Thanksgiving: Nov. 27 through Nov. 30 - Orders accepted but not processed until Dec. 1

Christmas & New Years: We will be closed Dec. 15 through Jan. 1 - Orders accepted but not processed until Jan. 2, 2009

Surgery date & upcoming closing

Just a quick update regarding our short closing this month. Surgery has been scheduled for July 22, bright and early. (Yay!) We’re going to be optimistic and assume a one week recovery period, so we’ll be closing from July 18 (Friday) to July 27 (Sun.) and we’ll reopen on Monday, July 28. (Closing a couple of days before will give us a chance to finish any orders we’re currently working on and get them shipped on Monday.)

You can still go ahead and place orders while we’re closed; we’ll start working on them on July 28, in the order they were received.

Happy 4th of July!

Deafness & Our Business

This summer will bring some changes to Contemporary Candles.

If you’ve ever read the “About Us” page, you know that Dave and I both have hearing loss. We don’t do business over the phone and we don’t do craft shows because of this — the phone is just too difficult hearing-wise and craft shows have too much background noise.

In April of this year, I lost the rest of my hearing (in my left ear — the only ear that had any hearing left). It was very unexpected and rather sudden, happening over a period of 3 or 4 days. Nobody knows why — sudden sensorineural hearing loss usually happens for unknown reasons. It wasn’t a completely new experience for me because I lost all the hearing in my right ear 15 years ago in a very similar manner. However, this most recent loss has left me absolutely, completely deaf.

Previously I managed very well with my hearing aids and lip reading. I never learned sign language because I didn’t need to use it to communicate — I could hear well enough to hold conversations as long as I could lip read as well. (That’s why the telephone posed so many problems!)

Learning sign language is a very time-consuming, long process. It’s not too hard to learn a few signs, and I can finger-spell (slowly) but to use it solely to communicate with people would take a year or more before I became adept. And everyone else in my family and the hearing world I live in would have to learn it too. So I’m learning, but since I’m not part of Deaf Culture and surrounded by people who sign, I’m not sure how much I’ll actually use sign language except with Dave (who is helping me learn, since he knows much more than I do).

In the meantime, I’ve been exploring cochlear implants (CI). A CI is like a little computer inserted into your cochlea — a tiny array of electrodes. As sound comes into the electrodes via an external microphone and speech processor, the sound is converted to data that is sent directly to my hearing nerve. That’s a really simplistic explanation (and hopefully correct — I’m just typing from memory here) but it basically is a little miracle device! I never really knew much about CI’s because I always thought you had to be completely deaf to get one, and it didn’t apply to me before.

Well, I’ve been seeing doctors and audiologists to be evaluated for a cochlear implant. I’ve had an MRI to make sure there’s no problem with my cochleas, no tumors, etc. And just a few days ago, my insurance company approved two cochlear implants for me. I’ll be one of the few people in the world that’s receiving simultaneous bilateral cochlear implants! Instead of getting one implant and then going back a few months or a year later to have the second ear done, I’ll be getting both ears done at once. I’m a little scared because the recovery will probably be rough — I won’t be able to sleep on either side, I’ll have to keep my head elevated, and I could end up with bad dizziness/vertigo as well as disturbances to my taste nerves or facial nerves. But I still feel like one surgery is better than two (and it saves money as well, having just one surgery).

Since we just found out that I’ve been approved, we aren’t sure when my surgery will be. After I have surgery, I have to wait about a month for swelling to go down and for my incisions to heal before I go for “activation”, where they actually give me the external parts of my CI’s and map the electrodes so that I can hear. So I’ll still be totally deaf while I recover.

Once I start going for mappings, my brain will need to learn how to interpret the data it’s receiving from the CI’s. I’ll never actually hear sound again, so I’ll always be deaf. But with a lot of training and auditory therapy, my brain should be able to learn how to translate the data from the electrodes into sounds. It’s going to take a lot of work but I’m ready and willing!

After I’m squared away, Dave may look into a CI as well. He’s completely deaf in one ear and now there are many people who have a CI in one ear and a hearing aid in the other. If he can receive a CI in his deaf ear, he can still use his hearing aid in his other ear, which has a severe hearing loss.

I’m talking about this now because although we’ve been able to work around the minor interruptions for the doctor visits and testing for the past few months, this summer will be different. We’ll definitely have to shut down for a while after I have my surgery, but we won’t know the exact duration until the surgery is over and we see how I’m doing. There may be times when we’ll have to shut down for a couple of days here and there, depending on how I’m feeling and how time-consuming the mapping and auditory therapy sessions are.

Of course, the website will be open 24/7 to accept orders so that’s not a problem. We’ll update order processing times here on the blog, and in your order confirmation emails as well. I’ll probably post a notice on the website before I go in for surgery, when we’ll close for at least 4 days and possibly more (as well as 2 or 3 days before I go in for surgery, to give us time to finish up any orders we currently have). Closing just means that no processing will be done on orders — you can still place orders, however.

That’s about it…wish me luck! :-)

2006 Holiday Delivery Schedule

We like to give lots of advance notice of our holiday schedule. Since we hand-make every candle after it’s ordered, and this is by far the busiest time of the year for us, our processing time does get longer as the holidays draw near.

In addition, the only time of year that we close shop is during Christmas. This gives us a chance to spend time with our family, who otherwise see very little of us at this time of year! :)

Here’s our full holiday schedule, including ordering deadlines and holiday closing dates:

If you would like your items to arrive by Dec. 22, please order by midnight on Sunday, Dec. 10. This ensures enough time for processing and a one-week delivery period, which should be enough time to receive your order by Dec. 22 (the last day UPS delivers before Christmas).

Orders placed from Dec. 11 - Dec. 13 will be accepted and shipped but, depending on order size and ship-to location, may not arrive by Christmas.

Orders will also be accepted while we are closed (Dec. 14-27) but will not begin processing until we reopen on Dec. 28. Your credit card will not be charged until we begin processing your order.

All orders placed while we’re closed in December will receive a free votive (for new and repeat customers) and a discount code good for 10% off a future order!

Holiday Closings

Thanksgiving: Nov. 23 through Nov. 26 - Orders accepted but not processed until Nov. 27

Christmas: We will be closed Dec. 14 through Dec. 27 - Orders accepted but not processed until Dec. 28

New Years: Dec. 31 through Jan. 3 - Orders accepted but not processed until Jan. 4, 2007

Finally…Jar Candle Update!

I’m only about 2 weeks behind on this, but I finally have the jar candle page divided into our new Economy and Contemporary collections.  Whew!

We’ll also be adding 2-layer Contemporary Collection jars as well as 2-layer jelly jars soon.

Next on the agenda is updated pictures for the website…many of these photos were taken years ago and we just cringe when we look at them.  I’m also looking into a new label design, so I may just wait until that is finalized so that all the new pictures have the most updated label.

We’re having a thunderstorm here so I’m signing off — have a great weekend, everyone!

Product Development

We’ve been working on floating pool candles and we’re now in the wick testing phase.  We decided to do them with an outer shell of harder wax.  The inside is not filled all the way to the top of the outer shell — the wax shell then acts as a shield from wind and small splashes.
This is a product we’ve been asked about from time to time for years now, but we’ve never found a mold that we thought would work well.  The candle we’re developing is really large and impressive looking — we’re very excited about it.  It will really make an impact in a pool or pond!

We’re hoping to finalize our testing and add them to the website in the next couple of weeks.  They’ll be listed in the Floating Candles section.

We’re also adding new jars to our Container Candles section.  We’ve actually got the jars…I’m just stalled out on the website changes!  The jars are gorgeous — frosted glass with frosted glass lids.  We’ve had enough inquiries that we decided it was time to split our container candles into two categories — Economy (basic straight sided glass jars and jelly jars) and designer, or what we’re calling our Contemporary Collection.  This category will feature the frosted glass jars and travel tins.
Splitting the current website page into new pages is taking more time than I expected, partly because I have an idea in my head of how I want the page to look…but actually producing that look is not quite as easy!  :)  I’m not a fancy website designer…I just do bare-bones HTML…so I’m just kind of plodding along here.  I’m hoping to have it all finished by the end of this weekend, though, because I’m really excited about the new jars!  We’ve got three new sizes/styles and if they sell well, we’ll probably add more sizes in the future.